These are the 3 common pitfalls for SMS Registration
1. An opt-in message on any web form that gathers mobile information has to have a check box at the submit section that indicates they know they will be receiving communications. Common forms are Contact Us and Request a Quote or any account creation section.
▢ I agree to receive communications by text message about my inquiry. You may opt-out by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy to learn how your data is used.
2. A statement must exist in your Privacy Policy indicating that mobile data gathered will not be sold to 3rd party organizations.
Statement to be Added : "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties".
3. Each business must also include the SMS terms and conditions.
Please find the SMS terms and conditions draft below that can be tailored according to the company needs. There are places to add information such as company name and contact information in some sections so do not just copy and paste the whole thing. Also, keep the SMS T&Cs heading below so it is called out that it is it's own section
SMS Terms and Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from (Company Name) related to [describe the purpose(Do not include marketing or promotional type, e.g., "order updates, , or account notifications"].
Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply depending on your carrier.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [support contact information].
Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.